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Meet the Team
Get to know your Bedford, PA area flooring experts
Click on our names below to learn more
Heidi
Director of Operations
Director of Operations
- Heidi has 19+ years of industry experience and is an expert in design.
- Her favorite things about working at ImPressive Floors are having the ability to help customers bring their ideas to life in addition to working with vibrant people.
- When she’s away from the office, you can find Heidi enjoying nature with her family and dogs.
Katelynn
Sales Manager
Sales Manager
- Katelynn’s primary focus is ordering products, managing sales associates and scheduling installations.
- Her favorite thing about being employed with ImPressive Floors is getting to view all the new flooring products before they go live in their markets. “It is always exciting to see what is new and keep up with all of the design trends.”
- When she is away from the office, Katelynn finds joy in spending time with loved ones and family, and she has a huge heart for animals of all shapes and sizes.
Shayla
Sales Associate
Sales Associate
- Shayla maintains constant contact with residential clients while products are being estimated, ordered, delivered, and installed. If you have any questions, she can answer them!
- Her favorite things about working with ImPressive Floors are interacting with customers and helping them find the perfect products for their homes then hearing how much they like their new spaces. She also enjoys the strong relationships she has with her coworkers.
- While outside of the office, Shayla enjoys spending time with her family, traveling, shopping, singing, and attending concerts.
Craig
Director of Commercial Projects & Installation
Director of Commercial Projects & Installation
- Craig has 40+ years of industry experience and has worked at ImPressive Floors from the time we opened. He is a graduate of the Armstrong Installation Academy where he first completed installation training, then continued on to earn his advanced installer’s certification in 3 years. He is a certified Armstrong and Tarkett Commercial Installer; Pergo Master Installer; Floor Covering Assessment Expert; Mohawk, Tarkett, and Shaw Advanced Flooring Inspection Consultant; and Independent Floor Covering Assessment Expert.
- His favorite thing about working at ImPressive Floors is being able to connect with so many people. “I enjoy connecting with such a wide variety of people within our community. The strong relationships that can be built through quality installations coupled with a home or business owner’s appreciation for our attention to detail make my job very rewarding.”
- When he’s away from work, his family is what brings the brightest smile to his face.
Jason
Estimator & Lead Measure
Estimator & Lead Measure
- Jason has 21+ years of industry experience and was previously a senior installer.
- His favorite thing about working for ImPressive Floors as our lead measure (nearly all of our customers get to meet Jason) is coming in every day and working around great people.
- In his time outside of work, Jason enjoys spending time with his kids and hunting.
Brian
Warehouse Manager
Warehouse Manager
- Brian has been working in the industry for 20+ years beginning at the age of 18, and was previously a senior installer.
- His favorite part of warehouse management at ImPressive Floors is helping to ensure that the right installation products and tools are used in people’s homes, whether that means helping our installers load their vans at the beginning of each day or helping customers find the right products to install their own flooring. He also loves seeing our customers’ smiles after a job well-done.
- The things that bring a smile to his face are his pets, family, children, and grandchildren.
Dustin
Installer
Installer
- Dustin has been working in the industry for 5+ years, beginning at the age of 22.
- His favorite aspects of working at ImPressive Floors are installing carpet and LVT, and he is excited to grow his skillset with time.
- He loves watching football, basketball, and baseball outside of work because he used to compete in high school; he is an avid Raider fan.
Shawn
Crew Leader/Installer
Crew Leader/Installer
- Shawn has 18+ years of experience within the industry.
- His favorite part of his work with ImPressive Floors is challenging himself both mentally and physically to ensure quality service that brings a smile to his customer’s faces.
- Outside of work, he enjoys being able to love and take care of his family.
Tyler
Crew Leader/Installer
Crew Leader/Installer
- Tyler has 8+ years of industry experience.
- His favorite aspect of working at ImPressive Floors is completing the installation process itself; he enjoys the sense of accomplishment he feels at the end of his days.
- Outside of his job, Tyler enjoys music and time with his loved ones.